Terms of Service
Tutor Engaging Flow:
You can request a home tutor either by simply filling up the
online request form or call us at
9890 3415. It is a free-of-charge tuition request services.
Our coordinator will contact you within 24-hours from receipt of request. Based on the information you filled in the request form, suitable tutor(s) will be recommended that tailors to your requirements. The details of the tuition will be discussed over the call and a confirmation will be sent via SMS once the details are finalized.
Rest assure that keeping your information safe online is our top priority. All personal information will be kept confidentially and securely. We will seek for your approval for the use of your particulars.
FranklTuition.sg will collect a one-time commission which is 50% of the tutor’s first month pay (i.e. 2-weeks tuition fee) at the end of the 2
nd week of tuition. The commission will be borne by the tutor. There are no additional charges on your part for the tuition request services. After the 1st 2 weeks of tuition fees has been collected by our tuition agency, payment will be made directly to the tutor thereafter. Our commission is only a one-time charge.
e.g. If monthly tuition fee is $200, we will collect $100 of the monthly tuition fee from you after 2 weeks of tuition has commenced. The rest of the tuition fees will then be payable to the tutor.
You can make payment via (1) Internet/ATM bank transfer or (2) Mail a cheque over.
Please sms to 9890 3415 once you make your payment so that we can identify you as the payer.
Frankl Tuition Agency exercises due diligence to ensure that tutors’ qualifications are validated and personal details are authenticated by checking uploaded certificates and NRIC. We also conduct phone interview on many of our premium tutors to ensure that their work ethics is in line with ours and that they are able to communicate well. That said, we do not claim that 100% of our tutors are perfect moral guardians or world class educators. We do our best to uphold the quality of tutors that we recommend.
After 2 weeks of tuition, Our coordinator will contact you to find out progress of tuition thus far and your feedback about the tutor. That is how we know more about our tutors as well.
Yes, you have every right to request for a change of tutor in the event that the assigned tutor is found to be unsuitable. However, payment for the number of tuition sessions prior to termination has to be made.
If the tutor is found to have behaved with misconduct, he/she will be removed from our database of tutors entirely and we will assign you with another tutor without extra charge.
It is totally up to you. It can be at your house, office or hostel.We have a tutor database spanning more than 500 qualified tutors and tutors who stay near your requested location will be assigned. You can choose the time, date and schedule of tuition as well
It varies for different levels of tuition and qualifications of tutors. Please refer to our
tuition rate for more information
We strongly discourage you from cancelling tuition(before 1st lesson) after confirmation. Otherwise, an administrative fee equivalent to a portion of the tuition fees will be charged. We seek your understanding on this as we devote our utmost effort in looking for the best tutor based on your requirements.
You are free to indicate in our request form or via phonecall how many times per week and for how long you would like to have the tuition lesson. The minimum is once per week for 1.5 hours. In the interest of our tutors who have to travel to your place, we apologize that we are not able to provide 1hour tuition lessons.
Yes, we understand you are in for the long term and we can arrange for phone interview with the tutor so that you are assured of their suitability. A paid trial lesson can be arranged upon request as well. However, we regret that a physical interview is beyond our purview.
Request Now
or call us at 9890 3415 NOW!