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Frankl Tuition Data Protection Policy

Frankl Tuition respects your privacy and protects your personal data
Frankl Tuition collects information to suit your needs better. This helps us to improve our services and the way we communicate with you.

We know and value your privacy. Privacy is important to you and we strive to be as open as transparent as possible in how we serve you.
We conduct our business in compliance with the Personal Data Protection (PDPA) and have implemented additional measures to protect your personal information.

Frankl Tuition’s Data Protection Policy aims to help you understand how we collect, use, share and protect your personal information.

Ways we collect your personal information
We may collect your personal information when you:
– visit our websites;
– register with us;
– contact us via emails / mobiles/ sms etc.

The information we collect
Here are key examples:
– Your identity – this includes NRIC, FIN number, address, telephone number, email address, date of birth, as well as your education qualifications, working experience.
– Your account information – for example, when we transfer tuition fees to our tutors.
– Your preferences – This is based on what you share with us on how you would like to be contacted, how you would like to be notified or informed.

How we use your information
We may use your information in discussions with our staff on the suitability of tuition job assignments, or with our parents who have indicated their preferred tutors’ profiles.

Respecting your contact preferences
Frankl Tuition is committed to complying with the Do Not Call (DNC) provisions. We have always been mindful of engaging our parents and tutors in a more targeted and relevant way.

We may send job messages to your Singapore telephone number if:
a. you have given us consent, OR
b. you have not registered with the national DNC Registry, OR
c. the sending of such message is permissible under applicable laws and regulations.
Our job messages aim to update you about our exclusive and other available jobs.

If you wish to continue receiving such messages or to opt out, you can indicate your preference at any time via our website. Your request will be processed within 30 days.

Please note that after opting out, you may still continue to receive non-marketing messages, such as job reminders, parents’ feedbacks and updates, and our notices to all tutors and parents as permitted under applicable local laws and regulations.

Questions?
Feel free to write to is through our feedback page or contact us at: info@frankltuition.sg

General Information
We may amend or modify this Policy from time to time, such as in response to changes to legislation. We remain committed to safeguarding your information and being open about our data protection practices.

 

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Contact Us

237 Alexandra Rd #04-10
Singapore 159929
(By Appointment Only)
Phone: (+65) 3158 4759
Website: http://www.frankltuition.sg
Email: info@frankltuition.sg
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